01Purpose of This Adult Policy
This Adult Policy explains how Hachi Tobacco handles age-restricted products, responsible selling, customer verification, and legal compliance. Our store focuses on adult customers looking for vape products, disposable vapes, vape devices, e-liquids, shisha products, shisha flavours, hookah accessories, charcoal, lighters, midwakh accessories, IQOS devices, and related smoking essentials.
We do not sell or promote these products to minors. All customers must follow UAE laws and local regulations before purchasing or using any age-restricted product.
02Legal Age Requirement
Customers must be of legal purchasing age to buy vape, shisha, tobacco, nicotine products, or related accessories from Hachi Tobacco. If a customer does not meet the legal age requirement, they must not use this website, place an order, visit for purchase, or request delivery for age-restricted products.
- Customers must meet the legal age requirement in the UAE.
- Age-restricted products are not intended for minors.
- Hachi Tobacco may refuse service if age verification is not completed.
- Customers are responsible for following local laws and regulations.
03Age Verification
Hachi Tobacco may request age confirmation before completing a sale, delivery, pickup, exchange, or product support request. Customers may be asked to provide valid identification or confirmation details where required.
If age verification cannot be completed, Hachi Tobacco reserves the right to cancel, delay, refuse, or hold the order until the required confirmation is provided.
04Products Covered by This Policy
This policy applies to all age-restricted products and related categories sold or listed by Hachi Tobacco, including but not limited to:
- Disposable vape products and puff devices.
- Rechargeable and refillable vape devices.
- Vape device accessories, pods, coils, cartridges, and batteries.
- E-liquids, nic salts, and flavour liquids.
- Shisha, hookah products, and shisha accessories.
- Shisha flavours, tobacco flavours, and related smoking products.
- Charcoal, lighters, midwakh accessories, IQOS devices, and disposable hookah products.
05Responsible Use
Customers are responsible for using all purchased products safely and responsibly. Vape, shisha, tobacco, nicotine-related products, and smoking accessories should be used only by adults and according to product instructions, safety guidance, and legal requirements.
- Keep all products away from children and minors.
- Store vape liquids, tobacco products, and nicotine-related items safely.
- Use only compatible accessories and charging equipment.
- Do not misuse batteries, lighters, charcoal, or electronic vape devices.
06No Sale to Minors
Hachi Tobacco does not knowingly sell to minors. If we believe that a customer is underage, using false information, purchasing on behalf of a minor, or attempting to bypass legal requirements, we may refuse the order or service immediately.
Any attempt to provide false age information may result in cancellation of the order and refusal of future service.
07Online Orders, Delivery & Pickup
For online orders, delivery, or store pickup, Hachi Tobacco may contact the customer to confirm order details, location, phone number, product availability, and legal age requirement. Delivery or pickup may be refused if customer verification is not completed.
- Orders may require phone confirmation.
- Delivery may require customer identity or age confirmation.
- Pickup may require proof of age at store level.
- Orders may be cancelled if confirmation is incomplete.
08Health & Safety Disclaimer
Products sold by Hachi Tobacco may contain nicotine or may be related to tobacco or smoking use. Nicotine can be addictive. Customers should understand the risks and make responsible decisions before purchasing or using any vape, shisha, tobacco, nicotine-related, or smoking product.
Hachi Tobacco does not provide medical advice. Customers with health concerns should seek advice from a qualified medical professional before using any nicotine, vape, tobacco, or smoking-related product.
09Right to Refuse Service
Hachi Tobacco reserves the right to refuse, cancel, delay, or limit any order if we believe the order may violate legal requirements, age restrictions, store policy, product safety rules, delivery requirements, or responsible selling practices.
10Policy Updates
Hachi Tobacco may update this Adult Policy from time to time to reflect changes in store procedures, UAE regulations, product categories, or legal requirements. Customers are encouraged to review this page regularly before placing an order.